1. Which WhatsApp jobs are truly in scope?
List the real near-term needs first: broadcasts, click-to-chat lead capture, live chat, bot flows, support handoffs, or integration-led follow-up. AiSensy becomes easier to assess when the team stops speaking about “WhatsApp growth” in general.
2. Who will own daily operations after launch?
Implementation is not the end state. Decide which team will manage template changes, campaign rhythm, agent workflow, automation tuning, and future process expansion.
3. How much inbox work belongs in the platform?
If the answer is “a lot,” compare AiSensy carefully with alternatives that lean more heavily into shared inbox and CRM-shaped workflows. If the answer is “enough to support campaigns,” AiSensy may look increasingly sensible.
4. Can the buying team scope commercial value with confidence?
Public pricing structures can be helpful, but real spend and return depend on use case, operator volume, and campaign maturity. A good pre-buy process should test commercial clarity, not assume it.
5. What process questions are waiting downstream?
Opt-in management, template quality, team permissions, response ownership, and integration hygiene all introduce workflow questions beyond the initial build. Buyers should surface those early rather than treating them as future clean-up.